Discussion Widget

The Discussion Widget lets you create structured, interactive discussion spaces anywhere across your site, funnels, and Circles. It’s designed for ongoing conversations, support threads, topic-based discussions, and real-time engagement—similar to tools like Slack or forums, but fully integrated and on-brand inside Recrevio.

Unlike simple comments, Discussions support multiple threads (channels), nested replies, polls, and rich interaction, making them ideal for communities, programs, and memberships.

With the Discussion Widget, members can:

• Start and participate in topic-based discussions
• Reply in threaded conversations
• Mention other members using @mentions
• Vote in interactive polls
• Engage across pages, funnels, and Circles using the same discussion threads

Where You Can Use the Discussion Widget

The Discussion Widget can be added anywhere widgets are supported, including:

• Pages
• Blog posts
• Funnel steps
• Popups
• Inside Circles

This makes it easy to place conversations exactly where context matters, such as below lessons, inside onboarding flows, or in dedicated community areas.

How to Add a Discussion Widget

To add a Discussion Widget:

1. Open the page, funnel step, popup, or Circle page you want to edit
2. Click the ➕ (plus) button to open the widget panel

3. Locate the Discussion Widget

   

4. Drag it onto the canvas

Once added, you can configure how the discussion board should behave and appear.

Choosing the Discussion Structure

When setting up the Discussion Widget, the first and most important decision is how many channels (threads) you want to use — and how they should be displayed.

There are two main structures:

1. Single Channel
2. Multiple Channels (with different view styles)

Each option serves a different purpose and offers different configuration possibilities.

1. Single Channel Discussion

A Single Channel discussion is best when you want one focused conversation tied to a specific piece of content

When to Use Single Channel

Use a single channel when you want:

• One central conversation
• Q&A under a page, lesson, or resource
• A simple discussion without topic separation

Typical use cases:

• Discussion under a lesson or video
• Feedback under a page
• One-topic conversations

Single Channel Settings

When Single Channel is selected, the following settings are available

Channel settings

• Channel name (thread name)
• Who can message:
  • All Members
  • Admins only
  • Admins and Moderators

Widget settings

• Fixed height (optional)
• Use dark theme (optional)

2. Multiple Channels Discussion

Multiple Channels allow you to run several parallel discussion threads, each with its own topic.

This setup is ideal for:

• Support vs general discussion
• Different modules or topics
• Larger communities
• Structured conversation spaces

When using Multiple Channels, you:

• Define multiple channels (threads)
• Can add, rename, delete, and reorder channels
• Choose how the channels are displayed using a View Style

There are three available view styles.

2A. Multiple Channels – Row View

Row View displays discussion channels in a vertical, stacked layout.

Opening a channel by clicking on it:

When to Use Row View

Row View is ideal for:

• Structured discussions
• Linear topic browsing
• Educational or documentation-style layouts

Row View Characteristics

• Channels are stacked one below the other
• Clean, linear layout
• Easy to scan and follow
• No grid or sidebar separation

Row View Settings

Widget-level settings:

• Fixed height (optional)
• Use dark theme (optional)

Channel-level styling settings (available ✅):

• Channel name
• Header image or logo
• Group description
• Group background color

2B. Multiple Channels – Column View

Column View displays channels as cards in a grid layout.

Opening a channel by clicking on it:

When to Use Column View

Column View works best for:

• Overview pages
• Community hubs
• Program or topic libraries

Column View Characteristics

• Channels are displayed in columns
• You can choose 2–5 channels per row
• More visual and card-based than Row View

Column View Settings

View-specific settings:

• Column split (2–5 columns per row)

Widget-level settings:

• Fixed height (optional)
• Use dark theme (optional)

Channel-level styling settings (available ✅):

• Channel name
• Header image or logo
• Group description
• Group background color

Column View is ideal when you want:

• Visual differentiation between channels
• A more branded, library-style layout

2C. Multiple Channels – Sidebar View

Sidebar View presents channels in a chat-style interface.

When to Use Sidebar View

Sidebar View is ideal for:

• Communities
• Support environments
• Real-time or ongoing conversations

Sidebar View Characteristics

• Channel list displayed on the left
• Active discussion shown in the main area
• Chat-like, highly interactive experience

Sidebar View Settings & Limitations

Available settings:

• Channel name
• Who can message

• Discussion board name (displayed in sidebar header)
• Fixed height (highly recommended)
• Use dark theme (optional)

Channel-level styling settings (NOT available ❌):

• No header images
• No group descriptions
• No background colors

Channel Settings (Applies to All Views)

Each channel (thread) has its own core settings:

• Channel name
• Who can message:
  • All Members
  • Admins only
  • Admins & Moderators

Thread behavior:

• Replies are nested under the original message
• Replies are expandable via the Replies button and open in a panel to the right
• Conversations stay structured and easy to follow

Managing Channels (Multiple Channels Only)

When using Multiple Channels, you can:

• Add new channels
• Rename existing channels
• Delete channels
• Drag & reorder channels freely

This allows you to:

• Highlight important discussions
• Keep active channels visible
• Adapt the structure as your community grows

Polls Inside Discussions (applies to all views)

Discussions support interactive polls, making them a powerful tool for turning conversations into actionable insights.

Polls allow you to ask questions directly inside a discussion thread, enabling members to engage, vote, and share input in a structured way—without breaking the conversation flow.

With polls, you can:

• Ask questions inside a thread

  Start a poll as part of an ongoing discussion to collect opinions in context.

• Let members vote and participate

  Members can select one or more answers and engage in follow-up discussion.

• Trigger automations based on results

  Poll outcomes can be connected to automations, helping you act on feedback automatically.

This makes polls ideal for decision-making, feedback collection, prioritization, and community involvement.

Why Use Polls in Discussions

Interactive polls help you:

• Gauge deeper opinions

  Collect structured feedback to better understand member preferences and needs.

• Increase participation

  Voting is fast and accessible, encouraging more members to engage—even those who might not normally comment.

• Create dynamic discussions

  Polls invite follow-up comments, explanations, and debate, keeping conversations active.

• Turn feedback into action

  By connecting polls to automations, insights can immediately lead to next steps.

Creating a Poll Inside a Thread

Polls are created directly within a discussion thread, making them part of the natural conversation flow.

Once added, the poll appears as a poll thread comment, where members can:

• Vote
• See results (depending on setup)
• Comment and discuss the poll topic

Poll Settings

When creating a poll, you have full control over how members interact with it. All settings are configurable and can be updated later.

Commenting on Polls

You can decide who is allowed to comment on the poll discussion:

• All Members
• Admins only
• Admins and Moderators

This allows you to keep polls open and conversational—or more controlled and focused.

Number of Answers per Member

You can choose how members are allowed to vote:

• Single answer – Members can select only one option
• Multiple answers – Members can select more than one option

This is useful for:

• Prioritization (single choice)
• Preference mapping (multiple choices)

Who Can Add New Poll Options

You control whether members can add their own answer options to the poll:

• Only me – Only the poll creator can add options
• Moderators only – Moderators can add additional options
• Everyone – All members can freely add their own options

Allowing option additions can:

• Surface ideas you hadn’t considered
• Increase ownership and participation
• Create more collaborative discussions

When Polls Are Especially Useful

Polls work particularly well for:

• Community feedback and surveys
• Feature prioritization
• Group decision-making
• Event planning
• Program or content direction
• Support and triage questions

By combining polls, discussions, and automations, you turn conversations into insights—and insights into action.

Summary

The Discussion Widget allows you to:

• Create single or multi-channel discussions
• Reuse the same threads across pages, funnels, and Circles
• Enable replies, mentions, reactions, and polls
• Control permissions and moderation
• Choose between structured, visual, or chat-style layouts

Key Takeaway

• Single Channel → focused, simple discussions
• Multiple Channels
  • Row View → structured, stylable
  • Column View → visual, stylable
  • Sidebar View → chat-like, no styling

By choosing the right structure and view style, you can build clear, scalable, and engaging discussion spaces exactly where your members need them.