How to Connect Your Domain for Email Sending

Before you can send email campaigns or use email automations in Recrevio, you need to connect and verify a sending domain.

This step is required to ensure good email deliverability, protect sender reputation, and comply with email standards.

This guide walks you through:

• Where to connect your domain
• How domain verification works
• How to add DNS records
• What to do if your domain is already connected elsewhere
• Final settings you should complete before sending emails

Step 1: Navigate to Email Domain Settings

Go to: Marketing > Email Settings

This is where you manage your email sending domains and system email settings.

Step 2: Add and verify your domain

In the Email Settings section, you can add a domain that will be used for sending emails from Recrevio.

Add your domain

Enter the domain you want to use for email sending.

Click Submit to continue.

What happens next?

After you submit your domain, Recrevio will automatically choose the correct verification method based on how your domain is currently set up.

You will be guided through one of the following two verification flows:

• Option A: DNS record verification (most common)
• Option B: Email verification (if DNS records already exist)

Step 3 – Option A: DNS record verification

If the domain is not already fully verified for email sending, Recrevio will generate the required DNS records for you.

You will be provided with:

• TXT record – used to verify domain ownership
• CNAME record – used to authenticate email sending (DKIM)

These records confirm that:

• You own the domain
• Recrevio is authorized to send emails on your behalf

Add DNS records at your domain provider

1. Go to the service where you manage your domain (domain registrar or hosting provider)
2. Open the DNS settings for your domain
3. Add the provided TXT and CNAME records exactly as shown
4. Save your changes
5. Once the records are detected, your domain status will update to Verified (green) inside Recrevio.

Step 3 – Option B: Email verification

If your domain is already connected to another website, funnel, or email service – and the required DNS records already exist – Recrevio may not ask you to add new records.

Instead, you’ll be asked to verify domain ownership via email.

This avoids conflicts with existing DNS setups and ensures a smooth connection.

Verify via email

1. Enter a valid email address on the domain

   For example: info@yourdomain.com  

2. Check your inbox for the confirmation email
3. Click the verification link

Step 4: Confirm domain verification

When your domain is successfully verified:

• It will be marked green
• You can start sending email campaigns
• You can use the domain in automations and system emails

Step 5: Complete your Brand Details (required)

After your domain is verified, you must fill in Brand details before you start sending campaigns.

This information is used to:

• Comply with anti-spam regulations (for example CAN-SPAM requirements)
• Improve deliverability and trust with inbox providers
• Set clear defaults for who emails appear to come from, and where replies should go

Go to Marketing > Email Settings > Brand details.

Company Name

Enter your business name or brand name.

This name may be used in email footers and helps recipients recognize who the email is from.

Company Address

Enter your business mailing address.

This is commonly required for compliance and may appear in the footer of your emails. Use a real, valid address for your business.

Default Sender Name

This is the display name shown in the recipient’s inbox.

It’s the “From name” people see first.

Default Email

This is the default sending email address used in campaigns and automations – the “From email”.

Important notes:

• You can enter the sender address you want your emails to appear to come from (for example hello@yourdomain.com  ).
• You should use an address on the domain you verified, to maximize trust and deliverability.

Good examples:

• name@yourdomain.com
• hello@yourdomain.com
• support@yourdomain.com

Default Reply-To Email

This controls where replies go when someone clicks Reply.

Default System Email

This is the sending address used for system emails, such as platform-generated messages.

Just like Reply-To, it’s best practice to use a real, existing inbox here as well – especially if customers might reply to order emails or support-related system notifications.

Typical choices:

• orders@yourdomain.com  
• support@yourdomain.com  

Save your settings

When everything is filled in, click Save.

Once Brand Details are saved, you’re ready to start creating campaigns and automations using your verified domain and your default sender settings.

What happens next?

Once your domain is verified and sender settings are complete, you can:

• Send email campaigns
• Use email inside automations
• Improve deliverability and inbox placement
• Build trust with mailbox providers

Summary

To start sending emails from Recrevio, you need to:

1. Navigate to Email Settings
2. Add your domain
3. Verify the domain using DNS records or email confirmation
4. Wait for verification to complete
5. Set a default sender name and system email

Once completed, your email system is fully ready for campaigns and automations 🚀