Add Tax Options (Sales Settings)

Tax settings is a powerful control center for how VAT, sales tax, and other taxes are calculated and applied in your store.

Here you define exactly which tax rules apply, to whom they apply, and under what conditions – giving you full control over pricing accuracy, legal compliance, and customer transparency.

Recrevio’s tax system is built for flexibility and real-world business needs. You can configure taxes:

  • Per country
  • Per product category
  • Per individual product

This lets you handle everything from simple domestic VAT setups to advanced, multi-market tax structures – all within the same system.

⚠️  Important

You must choose one tax structure:

  • Either use one global tax rule, or
  • Configure country-specific tax rules for every country you sell to

You cannot use a global tax as a fallback if you also define country-based taxes.


Where to find Tax settings

Navigate to Sales & Analytics > Sales Settings > Taxes

From here, you can:

  • Add tax rules per country
  • Control how tax is calculated
  • Decide which products or categories tax applies to
  • Include or exclude tax from displayed prices

Tax options overview

The Tax Options section is where you create and manage all tax rules in your store.

Here you define:

  • Which country a tax applies to
  • The tax name and rate
  • Whether tax is percentage-based or fixed
  • What the tax applies to (orders, categories, products)
  • Whether tax applies to shipping
  • Whether business customers are exempt
  • Whether to include taxes in the product price, or not

Adding Tax Options by Country

Each tax rule is created by clicking the Add Country button from the main tax options overview, and configured through a popup.

Including tax in product prices

In the main Tax Options view, you can enable:

Include all taxes in the product price

When enabled:

  • Displayed prices include tax
  • Customers see final prices upfront

When disabled:

  • Tax is added at checkout
  • Prices are shown excluding tax

💡 Recommendation

  • Enable for B2C markets where tax-inclusive pricing is expected
  • Disable for B2B-focused stores or regions where tax is typically added at checkout

Adding a tax option

Click Add Country to create a new tax rule.

Each tax rule is defined by the following settings.


Country

Select the country this tax rule applies to.

Options:

  • Global – Applies to all countries
  • Specific country – Applies only to the selected country

When to use what

  • Use Global if you sell only in one tax region or apply the same tax everywhere.
  • Use country-specific taxes if tax rates or rules differ by country.

⚠️ If you use country-specific taxes, you must configure tax rules for every country you sell to.


Tax name

Enter a descriptive name for the tax, for example:

  • VAT
  • Sales Tax
  • GST
  • Moms

This name may appear in invoices, receipts, and order details.

💡 Tip

Use official or customer-recognizable tax names to reduce confusion.


Tax type

Choose how the tax is calculated.

Percent

Tax is calculated as a percentage of the price.

  • Example: 25% VAT

This is the most common setup for VAT and sales tax.

Fixed amount

Tax is added as a fixed value per order or item.

  • Example: $2 environmental fee

Best used for:

  • Fees
  • Surcharges
  • Special regulatory charges

Tax amount

Enter the tax value based on the selected tax type:

  • Percentage (e.g. 25%)
  • Fixed amount (e.g. 5.00)

The currency is taken from General settings.


Apply to

Defines what the tax applies to.

Options:

  • All orders – Applies to everything
  • Categories – Applies only to selected product categories
  • Products – Applies only to selected products

Why this matters

This gives you granular control over tax rules, for example:

  • Different VAT rates for digital vs physical products
  • Reduced tax on specific product categories
  • Special tax handling for individual products

💡 Note

Product categories are assigned per product.

Learn more about Product Categories and how to assign categories to products here: All Product Overview


Apply tax on shipping

When enabled, the tax is also applied to shipping costs.

Use this if:

  • Shipping is taxable in your region
  • VAT should apply to the full order value

Disable this if:

  • Shipping is tax-exempt in your jurisdiction

Exempt businesses from this tax

When enabled, business customers will not be charged this tax.

Typical use cases:

  • VAT-exempt B2B sales
  • Reverse charge scenarios
  • Regional tax exemptions for registered businesses

💡 Recommendation

Always confirm local tax regulations before enabling business exemptions.


Confirming or canceling tax settings

At the bottom of the popup:

  • Click Confirm to save the tax rule
  • Click Cancel to discard changes

Tax settings take effect immediately once saved.


Single-country store

  • One global tax rule
  • Percentage-based VAT
  • Applied to all orders

International store

  • Country-specific tax rules
  • Different rates per country
  • Category- or product-based tax application

Mixed product types

  • Multiple tax rules
  • Category-based tax logic
  • Business exemptions enabled where applicable

Before moving on, make sure you’ve:

  • Chosen either global or country-based tax rules
  • Set correct tax names and rates
  • Applied tax to the correct products or categories
  • Decided whether shipping should be taxed
  • Verified tax-inclusive vs tax-exclusive pricing

Correct tax setup is essential for:

  • Legal compliance
  • Accurate pricing
  • Customer trust
  • Clean reporting and invoicing

Next Step in your Sales Settings Setup

Next up: Connecting Payment Providers, where you connect payment providers, control available payment methods, and define how customers pay at checkout.

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